Group Ott Helpdesk

General

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FAQ 0

Getting Started 61

• 1. Dashboard Information
• 1.1 Posting announcements
• 1.2 Viewing assigned tasks.
• 1.3 Keyboard shortcuts for your Dworkin Helpdesk
• 2. Working with tickets

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Video Guides 6

• Helpdesk Quick Overview
• Incident Management
• Problem Management
• Change Management
• Asset Management

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